Loading...
YCSM - যুব কম্পিউটার সাক্ষরতা মিশন
Govt. of India MSME Registered | ISO 9001:2015 Certified

Refund Policy

Last Updated: 30 July 2026

1. General Policy

Yuva Computer Saksharata Mission (YCSM) is committed to maintaining a transparent and fair payment policy. Please read this Refund Policy carefully before making any payment through our website or ERP portal.


2. Student Admission Fees

Once a student's admission has been successfully processed and registered in the YCSM ERP System, the admission fee is generally non-refundable, except where a refund is required under applicable law or approved by YCSM management.


3. Course Fees

Course fees paid to an authorised YCSM Franchise Centre are governed by the respective centre's admission rules and YCSM guidelines. Refund requests, if any, shall be considered only after proper verification.


4. Franchise Payments

Franchise registration fees, authorisation fees, renewal fees and other franchise-related payments are generally non-refundable once the application has been approved or services have been initiated.


5. Certificate, Marksheet & ID Card Fees

Charges paid for certificate generation, marksheets, ID cards, verification services or similar administrative services are non-refundable once the requested service has been processed.


6. Wallet Recharge

Wallet balance credited to a Franchise ERP account is intended exclusively for use within the YCSM ERP system. Once a recharge has been successfully credited, it is normally non-refundable and cannot be exchanged for cash.


7. Duplicate or Incorrect Payment

If a payment is made more than once due to a technical error or banking issue, please contact us immediately with the transaction details. Genuine duplicate payment cases will be reviewed and, where appropriate, processed in accordance with our internal policy.


8. Refund Processing

Where a refund is approved, the amount will normally be processed through the original payment method within a reasonable period, subject to banking procedures and applicable regulations.


9. Changes to this Policy

YCSM reserves the right to amend or update this Refund Policy at any time without prior notice. The latest version will always be available on this website.


10. Contact Us

Yuva Computer Saksharata Mission
Corporate Office
19/4 Dayananda Road,
A-Zone, Durgapur-4,
Paschim Bardhaman,
West Bengal – 713204

Phone: +91 90462 31185
Email: infoycsm@gmail.com

YCSM Support Team
Typically replies in a few minutes

👋 Welcome!

Welcome to Yuva Computer Saksharata Mission.
We're here to help you with admissions, franchise enquiries and student support.

Govt. Registered Organization Mon – Sat | 10:00 AM – 6:00 PM
Chat on WhatsApp